These are the steps you should try no matter which error code you’re receiving. Thankfully, the app’s 7-day free trial means you don’t pay anything up front-though if you’re already a paying customer and you’re not getting the service you expected, it’s worth getting in touch with Disney’s customer support team to discuss any billing or refund concerns.īefore we dig into the various error codes Disney Plus users are reporting, we have to cover off the very basics of tech troubleshooting (sorry, but it has to be done).
While the Disney Plus dev team is no doubt fighting every bug they encounter, we’re here to offer extra support with our guide on the app’s various error reports.
As good as it is for some, many early subscribers have reported serious issues that render the app unusable. Compared to other countries, Disney Plus subscribers in the US have had a pretty tough time with streaming errors and app-breaking bugs.
